Locally owned, Valley-wide,full service commercial cleaning – since 1974

•  IMAGE - In partnership with ICE (Immigration and Customs Enforcement) to assist in the determination of workers' immigration status.

•  personnel screening (addressing alcohol and drug issues, general integrity, reliability and work ethic);

•  background checking (court records, driving record, identity verification, credit check);

•  key security (hard-to-duplicate "neuter bow" keys)

Working with Daniels Associates, who collaborated on the development of DuPont™ dust control technology, CBN has implemented our program - "Cleaning for Health", providing our customers with airborne and surface dust control, enhanced sanitation, low VOCs (volatile organic compounds) and low chemical introduction - a cleaner, healthier indoor environment.

Over the past several years, we've upgraded our program as new technology has become available:

•  non-treated microfiber dust wipes to better remove surface dust;
•  microfiber damp mops to remove small particles (down to bacteria size) from hard floors;
•  true HEPA vacuums for both carpet and hard floors;
•  Hydrogen-Peroxide based cleaner/sanitizer to clean and sanitize “touch points” throughout your office.

This advanced technology has had a significant impact for our office and industrial clients, and a close to revolutionary impact for medical facilities, both in limiting room-to-room cross-contamination and in actual pathogen removal, as documented in the U C Davis Medical Center study of microfiber technology.

By adding Greenguard Environmental Institute certification, Green Seal certified chemicals, Carpet and Rug Institute certified vacuums, and U. S. Green Building Council membership, we can guarantee our procedures and results.

Charitable contributions

CBN maintains its long-standing offer to donate $100 to any BBB approved charity of your choice when a proposal for full-service janitorial is made.  Simply mention this offer when you call to schedule your no-obligation quote

Our local charitable organizations of choice:

Our Civic involvement

CBN has been an active participant in the Greater Phoenix Chamber of Commerce™ since 1975, 12 years longer than any other janitorial firm.  CBN President, Bob Croft, is a member of the Public Affairs Committee and the Small Business Leadership Council.

We’ve been an active member of the Better Business Bureau of Central/Northern Arizona since 1975 as well; we hold the BBB’s A-plus rating, and participate in the BBB’s Membership Identification Program.  Bob Croft, CBN's president, is a volunteer arbitrator for the Bureau.

The Arizona Recycling Coalition (AzRC) is a non-profit organization of professionals and citizens pledged to promoting recycling efforts in the public sector and in business communities throughout Arizona.  AzRC provides strong leadership on waste reduction issues and promotes the Reduce, Reuse and Recycle ethic through education and membership involvement in the state.  CBN is proud to be a member of the Arizona Recycling Coalition

CBN is proud to have been a sponsor of Greenbuild 2009.  With the world's largest expo hall devoted to green building, Greenbuild 2009 was the place to go to learn "how green can grow your business".  2009's expo in Phoenix boasted 1,800 exhibit booths showcasing the latest in innovative products and services.

The annual Greenbuild International Conference and Expo was launched in 2002 as the world's largest conference and expo dedicated to green building. If designing, building, living and working in green buildings is important to you, you're in good company.  Greenbuild featured three days of inspiring speakers, invaluable networking opportunities, industry showcases, LEED workshops, and tours of the host city's green buildings.

In 1996, CBN’s management purchased and relocated the firm and offices to the historic 1914 L. L. Steward House, just north of downtown Phoenix in the Roosevelt Historic District. The house’s tasteful Victorian massing and Prairie School design elements create an elegant architectural composition, leading to its citation as a "significant streetscape element" in the application for historic status for the Roosevelt neighborhood.

Bob has served as President and Chief Executive Officer of CBN Building Maintenance since co-founding and incorporating CBN in July of 1974.

He has extensive training in business management, economics, personnel and facility security, and janitorial operations through Arizona State University, Management Action Program™, SC Johnson™, Daniel's Associates™, the Maricopa County Sheriff's Office and the Building Service Contractors Association International (BSCAI).

He is active in the American Indoor Air Quality Council and the Phoenix Chamber of Commerce, and is a Senior Arbitrator for the Better Business Bureau. With the assistance of consultants at Daniels & Associates, he developed CBN's unique "Cleaning for Health, Safety, & Security" program. Bob has been awarded the Certified Building Service Executive designation from BSCAI and the Registered Indoor Air Quality Manager designation from the Environmental Education Foundation.

Bob also serves on the City of Phoenix Environmental Quality Commission.

Bob is currently restoring CBN's office, housed in the 1914 L. L. Steward House in the Roosevelt Historic District of downtown Phoenix. Bob lives in a restored 1926 bungalow in the F. Q. Story Historic Neighborhood, and serves on the neighborhood preservation society board. Perhaps of interest is that the F. Q. Story neighborhood was originally subdivided by L. L. Steward, who built the house in which CBN offices.

In what spare time is available, Bob runs his dogs and reads extensively (primarily history, economics, and mysteries). Bob founded and plays baritone with the Salt River Brass Band, and for many years taught the trombone music ensemble class at Scottsdale Community College. He has amassed an extensive collection of 19th & early 20th century brass musical instruments.

Rebecca's monthly Customer Service visits (scheduled during daytime hours) allow Rebecca to see your facility in the same light with which you see it (amazing how cobwebs "disappear" after dark), and enables her to confer with you about our crews' performance.   As our Quality Assurance Manager, Rebecca has the opportunity to be the second member of our management team to “eyeball the job” (after our late night supervisory team).

Rebecca's career in customer service has honed her communication skills that help clearly forward client observations (plus her own evaluation of crew performance) to both CBN management and directly to our front-line cleaners.   If deficiencies have been noted, she verifies the job is corrected to CBN's standards and to our clients' satisfaction.  Her observations and follow-through reports are added to the permanent record of  both client and crew.   This follow-through makes her a valuable asset to both CBN and to our clients.

Rebecca is married and is the mother of one boy.

Paul has served as Vice President since shortly after CBN's founding.

He was elected Maricopa County Recorder in 1968 and served until 1974. He is President of Gemini Mailing Consultants, Inc. and has been the chief executive officer of that firm for over twenty years.   He was graduated from the University of Arizona with honors. He has an extensive background in data processing, personnel management and records management and has had several articles published in national magazines on these subjects.

Paul's primary area of responsibility includes writing and maintaining the extensive integrated software which he designed for CBN, providing general ledger, receivables, payables, customer service, prospecting, scheduling, inventory management and employee services.

Paul makes the final decisions on proper treatment of financial data for tax and government reporting purposes for the company.
He also serves in an advisory capacity on matters of advertising and marketing.

Coming on board as Office Manager in September, 2011, Anna brings to CBN five years experience as a legal assistant for a worker’s compensation and social security attorney.

She has attended classes on customer service, data entry, accounting, and telephone technique, plus seminars on Worker’s Compensation and Social Security Administration.   Always willing to take on new tasks, Anna is organized and resourceful.   She has proven to be a great asset to CBN.

Anna was graduated from West Valley High School in Phoenix, AZ in 1996.  She has lived in Phoenix for 17 years.  She is outgoing, enjoys sports, and spending time with family and friends.  Anna attends Phoenix World Outreach Church.  Anna is married and has four beautiful dogs.

Now working as a contracting consultant, Karl fills most of CBN's graphic design and photography needs along with the occasional bit of code writing for CBN's computers.

Karl and Bob worked together in the office maintenance business well before CBN existed. He has several decades of experience in the janitorial business, having served as janitor and floor tech, and has managed customer service, quality control, and marketing.

Karl also runs his own photography and graphic design business, "Photography by Karl Wolz".

His passions include fine-art photography (generally involving the use of large-format [read B-I-G] cameras) and "pyrotechnical adventures in the culinary arts".

Our production supervisor, Tony Barrera, has worked as a building services professional since1993.

Tony has attended seminars and classes put on by OSHA and the USDA, and has attended classes on proper and safe cleaning of medical facilities and HazMat classes. He has recently earned the coveted RBSM designation from BSCAI.

Tony's responsibilities include:

• Scheduling floor techs (carpet cleaning, scrubbing, refinishing, etc.)
• Interviewing production staff applicants
• Training with Johnson Wax Professional® products and safety procedures
• Quality control inspections (including touch-up)
• Inventory control; paper product distribution
• Equipment inspections and maintenance

Should a janitor become unavailable, Tony will drop his other duties to be certain our clients are taken care of.