Long recognizing the need for a level of comfort between our customers and ourselves, we have been on the cutting edge of workplace security practices, utilizing such innovations as personality profile testing and full criminal and civil background checks. These and other practices allow us to be comfortable entrusting our personnel with access to our customer's properties, which consequently allows our customers to breathe a bit easier at night, knowing that we have a firm handle on "who's minding the store."
Since 1974, CBN Building Maintenance has enjoyed a strong reputation for honesty and integrity in our dealings with both our clients and our workforce. This can be attributed to basic corporate philosophy and also to the strong security practices we have maintained from the outset.
Background investigations
We use Sierra Intelligence Services™ to check the backgrounds of all applicants, including local Superior Court records (both civil and criminal) and credit history (looking for Social Security Number violations and aliases - to guard against actions filed under another name; address history).
We make every effort to verify out-of-state and out-of-county records on recent county residents, and on anyone whose address history, as reported by the applicant and by the credit reporting agency, do not coincide.
Credit history can also provide some indication of stability and dependability, when taken in conjunction with other areas of the screening process.
Integrity testing
Our written personality profile test, through Insight International™, tests for dependability, general work ethic, integrity, drug and alcohol issues, workers compensation fraud and theft. The test provides indications of problem areas, and suggests follow-up interview questions. Applicants are quizzed on any anomalies that crop up.
We've found Insight's program to be the most comprehensive and accurate of its kind.
Professional references interviews
We require that all applicants supply professional references, whom we interview. The interviews cover these and other specifics:
- Have you found this person to be generally reliable?
- Have you ever been given reason to question his trustworthiness or integrity?
- Does he seem knowledgeable, competent, and responsive regarding assigned duties?
- Is he able to determine necessary tasks, then take the initiative to complete them?
- What do you feel are his strongest attributes?
- What do you like least about dealing with him?
- Would you recommend him for a similar position?
Motor Vehicle Department records
We check motor vehicle records to verify that a driver's license is current and valid. The report also shows any outstanding traffic warrants, DUIs, excessive or frequent traffic violations, and any pattern to the type of violations.
Any keys which you issue us that are not already on security blanks are copied onto hard-to-duplicate "
CBN crews are strictly prohibited from affixing any identifying information (such as your firm name, address, alarm code) to the key or key ring.
Liability Insurance
Workers Compensation
Statutory coverage provided by The Travelers, through our employee leasing firm,
Fidelity Bonding
$25,000 in coverage provided by Western Surety Company™, covering fradulent or dishonest acts by our employees.
member since 1975
Member: BBB of Central/Northern Arizona
We participate in the Better Business Bureau’s Membership Identification Program, under which we have committed to cooperating with BBB efforts to resolve disputes that may arise under the Member In Participation Program contract.
Upon your request, we will agree to mutually binding arbitration of certain unresolved disputes. There are limits as to the kinds of claims that may be arbitrated - call the BBB for more information or click on the BBB logo to the right.